Volume 9 | Issue 6: An Update From The Department Of Transportation On The Global IT Outage

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On Friday July 19th, the largest IT outage in history occurred causing major problems for those utilizing a Microsoft product/software. As a result, NYC agencies, such as the NYC Department of Transportation, was forced to temporarily shut down due to their programs crashing. The NYC DOT Construction Permit Office issued the following statement addressing the ongoing delays:

"As of 7/23/2024: Due to the ongoing effects of the Crowdstrike outage and short staffing, there are delays regarding Insurance Updates, CGL Policy Reviews, and New Permittee Registration.

Due to the same issues, permit management staff will not be able to provide updates on when an application will be ready as we address backlogs to resume normal operations.

We apologize for any inconvenience. We and our IT support staff are working tirelessly to get permit management back to 100%."

While it is expected that DOT needs to catch up on its backlog from the past couple of days, RPO is keenly aware of the submissions that have been made on behalf of their clients and will remain vigilant and proactive to be certain that services being prosecuted through DOT are not delayed longer than would reasonably be anticipated.